PRIVACY & LEGAL
Legal Information & Privacy Policy
travel-ice.com is the shared website of Travelice, which operates through legally independent companies established in France, Switzerland and Canada.
Legal Information
FRANCE
TRAVELICE SARL (French limited liability company)
32 avenue Beau Site06000 Nice, France
SIREN: 953 373 461
Nice Trade and Companies Register (RCS): 953 373 461
VAT number: FR26 953373461
SWITZERLAND
TRAVELICE SARL
Voie du Chariot 31003 Lausanne, Switzerland
Company identification number (IDE): registration in progress
CANADA
Karine Bocchi Événements Inc.Incorporated company
45 avenue McNiderOutremont, Quebec H2V 3X5, Canada
Québec Enterprise Number (NEQ): 1180647027
Publication Director: Karine Bocchi
Website hosting:
Squarespace, Inc.225 Varick Street, 12th FloorNew York, NY 10014, United States
Contact:
info [at] travel-ice [dot] com
Your Privacy
Travelice is committed to respecting your privacy and protecting your personal data.
Enquiries submitted through travel-ice.com are centralised through a shared platform and email address.
Access to personal data submitted through the contact form is strictly limited to authorised persons who require such access to handle enquiries on behalf of the Travelice entities.
Depending on your enquiry, location and the services concerned, your personal data may be processed on behalf of one or more of the Travelice entities listed above.
Personal Data We Collect
When you use our contact form or contact us by email, telephone or WhatsApp, we may collect the information you choose to provide, including:
your first and last name;
your email address;
your telephone number, where applicable;
information relating to your enquiry;
any other information you voluntarily provide.
Certain technical data may also be processed when you visit our website, including through Squarespace, which hosts and operates the website.
How We Use Your Personal Data
We use your personal data only where necessary to:
respond to your enquiries and contact you;
prepare a quotation or proposal;
arrange and provide the services requested;
manage our relationships with clients and prospective clients;
comply with our legal and regulatory obligations.
Depending on the circumstances, processing may be based on steps taken at your request, the performance of a contract, compliance with our legal obligations or our legitimate interests in managing our relationships with clients and prospective clients.
Sharing Your Personal Data
Travelice does not sell your personal data.
Your personal data may be processed for the relevant Travelice entity in France, Switzerland or Canada where necessary to handle your enquiry or provide the relevant services.
Where necessary to arrange a service, certain information may also be shared with relevant partners and service providers, including hotels, transport providers, airlines, restaurants, event venues and other providers involved in arranging your travel, event or concierge services.
We limit the information shared to what is necessary for the relevant service.
International Transfers
Due to the international nature of Travelice’s activities, certain personal data may be processed or transferred outside the European Economic Area, including where necessary to the relevant Travelice entity or to service providers located in the country where a service is to be provided.
Where required by applicable law, such transfers are handled in accordance with applicable data protection requirements.
Data Retention
We retain your personal data only for as long as necessary to handle your enquiry, manage our business relationship and comply with our legal obligations.
Personal data relating to prospective clients may be retained for up to three years from our last contact, unless a legal obligation or particular circumstances require a different retention period.
Your Rights
Under applicable data protection laws, you may request access to, correction or deletion of your personal data and, depending on the circumstances, restriction of processing, data portability or object to processing.
To exercise your rights or for any questions regarding your personal data:
info [at] travel-ice [dot] com
We will handle your request in accordance with applicable data protection law and, where necessary, for the relevant Travelice entity.
You may also lodge a complaint with the relevant data protection authority.
Cookies
Our website uses cookies that are necessary for its operation and may, depending on its configuration and your choices, use analytics cookies.
You can accept, decline or manage non-essential cookies through our cookie banner.
For further information, please see our Cookie Policy.
Last updated: August 2026